Subject Matter Experts (SME)
A subject-matter expert (SME) is a person who is an expert in a particular area or topic who understands a business process or area well enough to respond to their questions, queries and situations from people in other groups or areas who are trying to assist. It is most commonly used to describe the people who explain the current process to various sectors and then answer their questions as they try to build a system to automate or streamline the process.
A SME provides the content while one can arrange that content into material that can easily be learned:
- SMEs are responsible on how tasks, to include the order of performance steps, are to be performed (e.g., demonstrate — practice — hands-on test).
- SMEs are responsible with the technical-jargon, for others to provide their instructions based on that..
- SMEs are responsible for acceptable performance levels..
- SMEs are responsible for providing the performance objectives..
Flexible Resources Associates have proven knowledge & expertise in delivering identity management solutions. Flexible Resources Associates Professional Services have successfully implemented end to end identity solutions for border management and control, national identity management, and credentialing. The Flexible Resources Associates area of knowledge is continually extended and used to enhance our consulting service offerings to ensure our customers gain the maximum value from their biometric and identity Management engagements.
Our consulting services include:
- Business requirements Analysis
- Costs and benefits evaluation
- Increasing the effectiveness and convenience of business processes
- Program Security Requirements
- Architecture and Design Services
- Building on and maximizing the utilization of existing technology investments
- Generating metrics to assess the impact of biometrics on their organization
- Minimizing risks and providing surety of program delivery timeframes and resources
A complete assessment of business and technical needs is essential for ensuring successful delivery of large-scale identity Management solutions. In making decisions to include biometrics initially in a program or add them in the future stages, an experienced partner like Flexible Resources Associates is vital to your program's success.
We carry over three decades of experience in developing all types of professional training and we’ve designed effective practices as part of our unique methodology. While performing their tasks, SMEs include practical tools and techniques to help manage timely and efficient engagement in the content design process. These tools are focused on minimizing disruption to subject matter experts’ day jobs, while keeping learning development teams on track toward a successful launch and outcome.
At Flexible Resources Associates, our Subject Matter Experts perform a pivotal role in any learning initiative. Providing relevant and accurate content to our Learning Services professionals, the SME becomes part of a team that delivers an effective learning experience within an organization.
Our project management approach is designed to keep initiatives on track, in scope and in balance with available subject matter expert time. It includes:
- Loyal and obedient to standards and methods
- Role definition and clarification
- Communication
- Clear methodology and approach.
